Privacy Policy

The “YadToYad” website (hereinafter referred to as the “Website”) is operated by Yaniv Nir, a registered business owner (Osek Murshe) (hereinafter referred to as the “Business”). Full business details are provided in the Website’s Terms & Conditions.

This Privacy Policy explains how the Website may collect, use, and retain information relating to its Users and Customers.

1. What Information May Be Collected?

When using the Website or placing an order, the following information may be collected:

Full name.
Shipping address.
Telephone number.
Email address.
Order and purchase details.
Information provided when contacting customer service.
Information required to process cancellations, returns, and refunds.
Technical information relating to Website usage, such as IP address, device type, browser type, operating system, pages visited, and usage and statistical data.

The information actually collected depends on how the Website is used and which services are available.

2. Payment Information

Payments on the Website may be processed through external payment processing and service providers.

Depending on how the Website’s payment processing system is configured, credit card details may be entered directly into the payment provider’s system and may not be stored in the Business’s systems.

The Business will not ask Customers to provide full credit card details or a security code by email or through a contact form on the Website.

3. Purposes of Information Use

The information may be used, among other things, for the following purposes:

Processing and managing orders.
Processing payments.
Delivering products and arranging shipments.
Providing customer service and support.
Handling cancellations, returns, and refunds.
Contacting Customers regarding their orders or inquiries.
Improving the Website and the services provided through it.
Securing the Website, preventing misuse, and detecting attempted fraud.
Complying with legal requirements, including accounting and tax obligations.
Protecting the Business’s legal rights and handling disputes, where necessary.

4. Disclosure of Information to Third Parties

To operate the Website and provide its services, certain information may be shared with external service providers, where necessary, including:

Shipping companies and delivery service providers.
Payment processing providers and payment service providers.
Hosting providers and technology infrastructure providers.
Providers of technical services for the Website.
Customer service providers, if applicable.
Government authorities and authorized bodies, where disclosure is required or legally authorized.

The Business will disclose to third parties only the information necessary to provide the relevant service, in accordance with applicable law.

5. Cookies and Similar Technologies

The Website may use cookies and similar technologies to operate the Website, remember preferences, maintain security, measure performance, and analyze Website usage.

If services such as Google Analytics, Google Ads, Meta Pixel, or similar services are implemented on the Website, information relating to Website usage may be collected depending on how those services are configured and on the privacy policies of the relevant providers.

Users may change their browser settings regarding cookies. However, blocking cookies may affect certain Website functions.

6. Marketing Communications and Advertising

The Business may send marketing or promotional communications where permitted by law and subject to the User’s consent where consent is required.

Where marketing communications are sent, an option to unsubscribe from the mailing list will be provided in accordance with applicable legal requirements.

7. Information Security

The Business takes reasonable and commonly accepted information security measures intended to protect information under its control against unauthorized access, use, alteration, or disclosure.

However, no information system or transmission of information over the Internet can be guaranteed to be completely secure against intrusion or unauthorized use.

In the event of an information security incident, the Business will act in accordance with the applicable legal requirements.

8. Data Retention

Information will be retained for the period necessary to fulfill the purposes for which it was collected, as well as for as long as required for business administration, compliance with legal and accounting obligations, legal protection, or the handling of disputes.

When information is no longer required, the Business may delete it or anonymize it so that it no longer identifies an individual, subject to any legal obligation to retain such information.

9. User Rights

Subject to applicable law, Users may have rights concerning their personal information, including the right to access their information and request its correction, subject to applicable legal provisions and limitations.

Requests concerning personal information may be submitted to the Business using the contact details provided on the Website and in the Terms & Conditions.

The Business may request reasonable information to verify the identity of the person making the request.

Under the Israeli Privacy Protection Law, any person is entitled to review information about them held in a database. If a person finds that information concerning them is incorrect, incomplete, unclear, or outdated, or wishes to request the deletion of their personal information held by us, they may contact us and request that the information be corrected or deleted.

Such requests are subject to the Business’s legal data retention obligations, including those arising under tax and accounting laws.

Requests concerning personal information should be sent to: info@yadtoyad.co.il

10. Information Relating to Minors

The Website is not intended to knowingly collect personal information from children without the consent of a parent or legal guardian, where such consent is required by law.

If it becomes apparent that personal information has been collected in violation of applicable law, the Business will act in accordance with the legal requirements applicable to it.

11. Links to External Websites

The Website may contain links to websites or services operated by third parties.

Use of such websites and services is subject to the privacy policies and terms of use of those third parties. The Business is not responsible for the privacy policies or information-handling practices of websites that are not under its control.

12. Changes to This Privacy Policy

The Business reserves the right to update this Privacy Policy from time to time, including in response to changes to the Website, the services provided through it, or applicable legal requirements.

The updated version of this Privacy Policy will be published on the Website and will include the date of the latest update.

13. Contact Us

For questions, requests, or inquiries concerning privacy and personal information, Users may contact the Business using the contact details provided on the Website and in the Terms & Conditions.

Email: info@yadtoyad.co.il

14. Scope of This Policy

Use of the Website is also subject to the Website’s Terms & Conditions.

In the event of any conflict between this Privacy Policy and mandatory provisions of applicable law, the provisions of applicable law shall prevail.